General conditions of sale - ANTAN Créations
These General Conditions of Sale (hereinafter “CGV”) are concluded between:
LA GENTILHOMMIERE C/O ANTAN Créations (formerly POCHETTE SQUARE) Legal Form: SARL Registration number: 798636007 RCS Lille Métropole Registration date: 10/30/2013 SIRET: 79863600700022
Head office: 10, Chemin de Quesnoy. 59237, Verlinghem
Hereinafter referred to as “ ANTAN Créations ”,
And
Any person wishing to make a purchase via the ANTAN Créations website, accessible at the address www.antan-creations.com (hereinafter referred to as “ the Site ”),
Hereinafter referred to as “ the Client ”.
ANTAN Créations offers fashion accessories (hereinafter referred to as “ the Products ”) for sale on the Site.
These General Terms and Conditions aim to govern the relationship between ANTAN Créations and the Customer, as well as the conditions applicable to any purchase made through the Site.
By placing an order for a Product on the Site, the Customer acknowledges having read these General Terms and Conditions and having expressly accepted them, and therefore waives the right to rely on any contradictory document and, in particular, its own conditions. general purchasing guidelines.
ANTAN Créations reserves the right to modify and update these T&Cs at any time and without notice, it being specified, however, that the T&Cs applicable to Product orders are those in force at the time of validation of the order.
1. OBJECT
These General Terms and Conditions aim to define the rights and obligations of ANTAN Créations and the Client.
ANTAN Créations is not primarily intended to sell to professionals.
However, any specific request from a professional, works council or other organizations may be processed as soon as a first electronic or telephone contact takes place.
2: PRODUCTS
Each Product in the catalog is accompanied by a description and/or non-contractual photographs.
ANTAN Créations undertakes, within the framework of an obligation of means, to ensure that the colors and patterns presented in the photos of the Products are faithful to the original products. ANTAN Créations undertakes, within the framework of an obligation of means, to verify the accuracy of the texts, photographs, or graphics relating to the Product.
The products are sold while stocks last.
3: PRICE
The prices indicated by ANTAN Créations at the time of the order are expressed in euros and are deemed to be net, excluding shipping costs.
Those expressed in currencies other than the euro are given for purely indicative purposes.
They can be modified at any time without notice, knowing that the Products will be invoiced on the basis of the price in force when the order is registered. For any delivery outside mainland France, any customs fees or local taxes remain the responsibility of the Customer.
ANTAN Créations reserves the right to modify its prices at any time but the Products will be invoiced on the basis of the prices in force at the time of validation of your order.
4: SHIPPING COSTS
Shipping costs include a contribution to preparation and packaging costs and postage costs. They are fixed. Only the geographical area and the shipping method chosen by the Customer vary the amount (see details of shipping costs).
The Customer is advised to group all of his Products in a single order; ANTAN Créations is not able to group two separate orders, shipping costs will be invoiced for each order.
5: PAYMENT
Full payment for the Product and shipping costs must be made when ordering.
The Customer has several payment methods offering maximum security guarantees.
The payment methods are as follows:
1. By bank or private card (Visa Card, Eurocard/Mastercard/American Express). For bank cards, the Customer must indicate their card number, as well as its expiry date directly in the area provided for this purpose.
2. By Paypal. If payment is made by Paypal, ANTAN Créations will be engaged as soon as the Paypal payment platform has authorized the payment. The payment authorization date is the date the order is taken into account. In the event that the Paypal payment platform does not authorize the payment, the latter will cancel itself and the commitments of ANTAN Créations will be null and void.
ANTAN Créations reserves the right not to ship an order that may be the subject of fraud or suspicion of any fraud, both for an individual and for a professional.
ANTAN Créations uses Shop Pay by Shopify and guarantees the Customer that he does not have access to confidential information relating to the payment method used by the latter to pay for his order. Only the ANTAN Créations bank remains in possession of this information.
This is why the Customer's bank details will be requested for each subsequent order that he wishes to place on the Site.
Payment for an order may become unpaid at any time up to 120 days from the order being placed. Therefore, ANTAN Créations reserves the right, at its sole discretion, not to ship a package whose payment, IP address or delivery address could appear doubtful or dangerous for its own account or that of a third person.
ANTAN Créations will then have no indemnity or compensation of any kind to pay since the safety of its own customers, suppliers and service providers is at stake.
6: DELIVERY
Whether the order is placed from France or abroad, ANTAN Créations delivers to the Customer's home. The delivery time includes the preparation time of the package and the delivery time.
ANTAN Créations undertakes to respect the delivery times indicated on the Site.
The majority of packages are prepared and sent within 48 hours of the Customer's order.
The Customer will be able to follow the progress of his delivery on the Site, by clicking on the “My account” icon and indicating his email address and password provided at the time of his order.
In the event of unavailability of the Product, ANTAN Créations will contact the Customer to notify them and offer them the possibility of refunding them or providing them with a product of equivalent price and quality.
In the event of a refund chosen by the Customer, the latter will take place within 30 days of the order.
The Customer must ensure that they have communicated accurate and complete information concerning the delivery address (such as, in particular: street number, building number, staircase number, access codes, names and/or telephone numbers). intercom, etc.).
In the event of damaged packages (already opened, missing products, etc.), the Customer undertakes to notify the carrier and ANTAN Créations, by all means, of any reservations within 3 days following receipt of the product.
7: RIGHT OF WITHDRAWAL
Any Customer considered to be a consumer within the meaning of the Consumer Code, ordering on the Site for non-professional needs, benefits from a withdrawal period of seven days from delivery of the order to return the Product to ANTAN Créations en vue of its exchange or refund, without penalties with the exception of return costs.
The return must be made only by post, by tracked colissimo, after having previously contacted ANTAN Créations at the address:
ANTAN Créations (formerly Pochette Square) – 930, avenue de la République – 59700 Marcq en Baroeul. FRANCE
Reimbursement will be provided by ANTAN Créations, using the payment method of its choice, within a maximum period of thirty days from the date on which the Customer exercises his right of withdrawal. The Customer is nevertheless entitled to opt for another reimbursement method.
8: GUARANTEE: Satisfied, exchanged or refunded
Product quality
The Products supplied by ANTAN Créations are new and guaranteed against any defect. . If it happens that a Product is defective or non-compliant, ANTAN Créations undertakes to exchange it or reimburse it, provided that it is returned in its original packaging, accompanied by the corresponding ANTAN Créations invoice in the 30 days following receipt of the package by registered delivery to the following address: ANTAN Créations (formerly Pochette Square) - 930, avenue de la République – 59700 Marcq en Baroeul. FRANCE
Return costs by registered mail with acknowledgment of receipt are the responsibility of the Customer and will under no circumstances be subject to any reimbursement.
In the event of a request for reimbursement of the Product, ANTAN Créations guarantees that the reimbursement will be made by re-crediting the bank card at the origin of the payment, in the case of payment by bank card, or by a re-credit of the Paypal account, in the case of payment via Paypal, within a period of less than or equal to 15 days following the date of receipt of the returned package.
Service quality
ANTAN Créations respects the rules and professional codes of distance selling companies. In this context, the Customer benefits in particular from a right of return: whatever the reason, the Customer can return a Product within 30 days following receipt of the package (in its original packaging, in its original condition). original, new, unworn, unwashed, and with the corresponding invoice), specifying the reason for the return and indicating the invoice number to which it relates, to: ANTAN Créations (formerly Pochette Square) - 930, avenue of the Republic – 59700 Marcq en Baroeul. FRANCE.
Returns are made at the buyer's expense and risk.
9: TRANSFER OF OWNERSHIP – TRANSFER OF RISKS
The transfer of ownership of the Products to the benefit of the Customer will only be carried out after full payment of the price by the latter, regardless of the date of delivery of said Products. However, the transfer of risks of loss and deterioration of the Products will take place upon delivery and receipt of said Products by the Customer.
10: PROTECTION OF PERSONAL DATA
Personal information relating to the Customer is subject to automated processing by Pochette Square, which has been declared to the CNIL under number 1503537.
The Customer has, in accordance with the provisions of the Data Protection Act of January 6, 1978, a right of access, modification, rectification, opposition and deletion of personal data concerning him.
This right can be exercised by contacting ANTAN Créations: contact@pochette-square.com
Subject to the Client's prior agreement, ANTAN Créations will transfer this data to third parties.
ANTAN Créations informs the Customer that their personal data may be communicated to the following recipients: to ANTAN Créations service providers involved in the execution of the order.
11: RESPONSIBILITY
In general, ANTAN Créations may exempt itself from all or part of its liability by providing proof that the non-performance or poor execution of these presents is attributable either to the Client, or to the actions of a third party or to a case of force majeure.
ANTAN Créations is not responsible for the Customer's internet connection. Consequently, ANTAN Créations cannot be held liable due to an interruption of its Site linked to the Client's internet connection. The Products offered comply with current French legislation. Pochette Square declines all responsibility if the item delivered does not comply with the legislation of the country of delivery (censorship, ban or other...). ANTAN Créations disclaims all liability in the event of non-performance of the contract due to a case of force majeure (strike, flood, fire, etc.). ANTAN Créations disclaims all responsibility for the content of sites on which hypertext links may refer from its own site.
ANTAN Créations reserves the right to refuse access to the Site, without warning, in the event of a clear violation of these General Terms and Conditions.
12: INTELLECTUAL PROPERTY
All elements of the Site, in particular all graphic, sound and textual elements, including the underlying technology and presentation of the products, are the exclusive property of ANTAN Créations.
The elements of the Site are protected in particular by copyright, trademark law, database law, and more generally intellectual property law.
The Client therefore formally undertakes not to carry out any reproduction, representation or distribution, even partial, of any particular element forming an integral part of the Site and not to infringe the intellectual property rights of ANTAN Créations.
Without the prior written consent of ANTAN Créations, the Client also undertakes not to copy, distribute, sell or transfer any information and/or any Product obtained from the Site.
13: INTEGRALITY
These General Terms and Conditions express the entirety of the obligations of ANTAN Créations and the Client.
No indication, no document can give rise to obligations hereunder if they are not the subject of an amendment signed by both parties.
No correspondence prior to the signing of these presents can give rise to obligations under said contract.
14: PARTIAL INVALIDITY
If any of the provisions hereof is held to be invalid or declared as such by a court decision, the other provisions will retain all their force and scope, with the exception of the cancellation of the provisions of the articles considered by the parts as essential.
15: APPLICABLE LAW AND COMPETENT COURTS
Unless the Customer is a consumer within the meaning of the law, all the clauses appearing in these General Terms and Conditions as well as all the purchase and sale operations referred to therein, will be subject to French law, and the Courts will be those of jurisdiction from Lille.